Divy It Up
Complaints

File a complaint

Use this form to report a problem with money movement, account access, fees, or how we handled a prior request.

Complaint details

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When to use this form

File a complaint when you believe Divy It Up or a payment partner failed to process funds correctly, locked you out of your account, charged an unexpected fee, or mishandled a prior case. For how-to questions, visit Support or Contact.

What to include

  • The date the issue occurred
  • The amount involved, if any
  • A transaction, funding, or payment reference if you have one
  • What you expected to happen and what you want resolved

What happens next

We aim to acknowledge formal complaints within two business days. Filing here does not replace card chargebacks or bank error-resolution rights. For urgent operational issues, email support@divyitup.com.